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Frequently Asked Questions

Our Guarantee

With thousands of orders fulfilled to date, we continue to provide collectors with a 100% satisfaction guarantee. If you are unhappy with your order, please contact us and we will make things right. Our goal is for you to proudly own and experience one of Qwek's artwork. Our relationship with our customers comes above everything else. 

Fine Art Quality

Our Limited Edition Painted Sculptures are of the highest workmanship. These sculptures are hand-painted and cast in high quality resin. These are made in extremely limited numbers. Once sold out, they may not be reproduced again. 

Our Model Kits are cast in grey resin and are great for collectors who prefer an unpainted finish. These kits do not have a finish so that hobbyists may paint on them. As such, seam lines are visible. For a premium finish, please consider our Painted Sculptures.

Our Art Prints are printed on high quality archival paper and each print is shipped sealed in plastic sleeve with a hard backing board. Each one is proofed and signed by the artist himself.

Easy Online Ordering

We accept most credit cards, Apple Pay, Google Pay, Paypal and Amazon for payment. Upon check out, your order will be processed and you will receive an email notification along with a tracking number.

Each customer is limited to 2 orders for each item. This ensures everyone stands a fair chance of owning one of Qwek's artwork. 

Fast Delivery

All domestic orders are shipped with USPS Priority mail. International orders are shipped USPS Priority or USPS First Class mail as determined by the customer. 

Orders are shipped from our studio in Irvine, California. For domestic orders, please allow 2 to 5 business days for delivery.  International orders take between 10 to 15 business days. 

Your Privacy Matters

We are firm believers of protecting privacy. Please read our Privacy Policy as it explains how your personal information will be used by our store. It is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

 

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